- of high value
- critical in terms of humidity or shock
That is where arviem’s Cargo Monitoring Services come into play. But for once I do not want to talk about the needs or the benefits our system is providing to our customers. This time I would like to introduce you to arviem’s Operations and I would like to let you take a short look behind the scenes.
Arviem Operations takes care of the daily business. The team ensures safe and on time deliveries and does the entire backend setup. Our Operations team works globally and deals with different cultures, and management levels as well as with Customs authorities, logistics service providers and with our customers at the same time. Since global cargo shipping never stops our team and system in on duty 24/7 at 365 days a year.
Balancing through all this is not the easiest and requires flexibility, experience and understanding from our team members.
The arviem Operations team is built up very flat and flexible. Devided in responsible persons for different geographical regions and customers our team supports and supplies our customers on the highest possible service level.
Logistics ServicesOur logistics services is based on three pillars
- Forecasts from our customers
- Fine Global network of logistics service providers
- Powerful web-based Operations platform
Normally a new customer-project starts with a pilot or test period in which arviem Operations is deeply involved. First time device supply and system setup is then being tested. Dashboard access and introduction is provided to our customers. As second step we create SOP’s (Standard Operations Processes) and implement a routine that is most beneficial and required least efforts for both parties. Of course our physical supplies and return of devices are depending on a frequent and reliable flow of information from either side. Our target here is to keep logistics costs as low as possible and to never run out of stock.