Thursday, 28 May 2015

Transparency and integrity for your supply chain

The package delivery turns out to be a wrong delivery, the new LCD TV screen ordered remains black, the auctioned designer piece turns out to be plagiarism - in everyday life, we are often suffering the effects of improper handling of goods. Which is a minor inconvenience for the private citizen, causes in industry and trade high economic damage.

Today's supply chains are polynomial and international with a high degree of complexity anda lack of transparency. The causes of integrity violations are often not found. Who is responsible for the transport damage, who pays the cost of lost production? The clarification of the question of guilt is time consuming and expensive. Avoid such scenarios, by having your supply chain under control. Ideally, the supply chain manager always knows where and in which condition his merchandise is.

To collect the plurality of information different technologies are used that give whole containers its own intelligence to provide additional information, their condition and environment records which can be stored and even communicate in real time.

Tracing of freight – reduce search times

Logistics manager often complain high search time for lost goods. With the deployment of the right monitoring technology you have your freight better under control. Depending on the use case an exact position of the searched objects is required. Real time monitoring makes it possible.

Avoid loss and theft

In particular for high-value goods an integrity monitoring at the object level is recommended. With sensors container conditions including door security can be monitored in real time and door opening alarm messages can be sent to the involved persons.

Clarify liability issues

Especially with liability issues the source related documentation is crucial. The data collected can be used to determine the perpetrator for damages of the merchandise . The recipient of a shipment can for example demonstrate when and where in the distribution chain, the cargo has been damaged.

Active management of the supply chain

Over satellite or GSM information can also be transmitted and evaluated in real time to a corporate network. In case of a critical deviation from normal conditions, such as temperatures are exceeded, the persons in charge are alerted automatically and can immediate initiate countermeasures to prevent major damage.

Operating a global supply chain without really knowing where and in which conditions the cargo is, who has custody of it, or when a major event occurs, is experiencing the supply chain, not managing it. At arviem we are working on the vision of a digital end-to-end supply chain and would be honored to discuss your ideas and requirements.

Tuesday, 5 May 2015

Knowledge is power – Start managing your cargo shipments actively

Today I want to get granular on two topics which are essential if you plan to bring your supply chain to excellence. We have asked Supply Chain Managers around the globe where they reckon the highest potential for improvements along their chains in general. It came out, that visibility and information in real time is crucial. I am not talking about tracking services as you might know it from express parcel services. I am talking about real time information that is coming directly from the cargo, for instance a sea freight container. Let’s call this information knowledge. Imagine if you would know the conditions inside your container, like temperature and humidity and get enhanced ETA (Estimated Time of Arrival) calculation based on for example vessel positions, instead of simple point-to-point tracking information. This is what I call knowledge and this is what is giving you the power to manage your shipments actively. This must not longer be a nice-to-have, with arviem you can get this already today.

One platform, one dashboard

Based in the heart of Switzerland arviem is about to be a melting pot for global cargo monitoring. arviem’s knowledge and understanding of the global sea freight business and trade lanes is the basis for its web application. On workshops we sit together with interested parties and discuss their situation and analyze whether and where our services help the most.
As I wrote before, the arviem system is much more than a simple real time tracking service. Because arviem is monitoring the conditions inside of your sea cargo container and arviem is delivering the information you need: geo zone transitions, door openings, temperature or humidity alerts, and many more. And on your personal arviem dashboard you can find all your shipments by one click and get an instant overview on the, for instance, delays of your shipments. The arviem dashboard also provides preset reports which show you exactly where the most alerts were generated over a certain period. Or where most of the delays take place.
All these gadgets are very useful and presented in a nice and tidy environment, but before you can really begin to manage your cargo actively you will also have to...

...Attack prejudices

Bring yourself back into the driver seat, examine and steer your shipments. It is time to stop blind trust on your logistics service provider. Get the information you need in real time and take the chance to actively manage your cargo! But what does that mean and how you can reach that target?
Well, first you have to get rid of prejudices you might have, like 
- the tracking service of your logistics service provider is always right
- the routes our service providers take are optimized
- the conditions booked are observed and maintained correctly
because if, what is listed above was true, why differ the transport costs and lead times that heavily? And why do we face 30% of the world’s cargo shipments either delayed, damaged or stolen? The arviem system cannot prevent your shipments from acts of God but we can at least give you visibility, real time notifications on conditions and events like for example door openings, delays, temperature exceedances and many more. All of this information is the basis for your actions and next steps which are bringing your processes closer to excellence.