Skip to main content

"Logistics Control Tower" versus "Supply-Chain Resolution Hub"

Today's main Supply Chain Challenges are complexity, visibility and risk. While automation has made supply chains more efficient, they've also become more complex and convoluted. This is why we need a new approach to managing them: the resolution hub.

To understand this new approach, we'll explore some of today's most common problems with existing control towers and how they can be solved with a resolution hub solution that monitors, detects and resolves problems at scale in real-time.


Today's main Supply Chain challenges are complexity. Complexity is a challenge for all organisations, but it is especially difficult for SMEs who face challenges on multiple fronts:

●    Complexity is multi-dimensional, cross-functional and international in nature. It touches every part of the business from sourcing through manufacturing and delivery to sales and marketing.

●    You can't solve this problem alone - you need an ecosystem of partners that can help you with your challenges at each step along the way.


Today’s logistics control towers are approaches to monitoring and managing services – basically better dashboards.

Control towers are silo-based (e.g. logistics control tower), meaning that they collect data from multiple sources but don't share it across departments (e.g. with risk, finance, quality) or with other organizations. This makes it difficult for teams to collaborate on issues or identify the root causes of problems in time to take action before they worsen.

Control towers are not end-to-end: They only show you part of the picture – the parts relevant to your organization's specific needs – but they don't show how different parts fit together (or don't). In other words, control towers don't solve problems; they just make them easier to see when they happen again!


The resolution hub, on the other hand, is an end-to-end solution that monitors, detects, and resolves problems. It's an engine. The Resolution Hub also includes workflows and AI for decision support.

The Resolution Hub is a tool that helps you get the right person to the right problem at the right time. It's a centralized location where all issues go and has a workflow system that lets you manage, prioritize and resolve problems.


The resolution hub is the right approach for solving problems and taking action at scale. It's an engine, not a dashboard. The resolution hub can be used by anyone who wants to make their organization more effective, from top executives to frontline workers.


Popular posts from this blog

The Vicious Cycle of Supply-Chain Innovation - Trapped Between Inflation and Interest Rates

  Although headline inflation has fallen in most economies in recent months, core inflation remains stubbornly high. During times of high inflation, the cost of goods and services often increases rapidly, putting a strain on a business's finances. As a result, many business leaders may focus on cost management strategies, such as reducing expenses and cutting back on investments, to maintain profitability. Unfortunately, this can make it challenging to prioritize supply chain optimization. Supply chain optimization can be a highly effective strategy to alleviate the impact of high inflation. However, it is crucial to understand that supply chain optimization can be a highly effective strategy, especially during times of high inflation, and can help alleviate the impact of high inflation on their finances. By streamlining and improving the efficiency of supply chain processes, businesses can achieve long-term cost savings and improved profitability. Optimizing the supply chain can h

Spurious Correlations in Supply Chain Management - sneakier than you think!

  The supply chain management landscape has undergone a massive transformation recently, rendering the traditional "fax" approach obsolete. In light of this, companies are gravitating towards digital solutions, which not only streamline the entire process but also help sustain market competitiveness. The old-school methods of communication channels were heavily reliant on paper, resulting in significant inefficiencies, errors, and time delays, which were avoided with the implementation of automated solutions such as email, EDI, and other digital communication channels. As the world of technology continues to evolve, more efficient and innovative solutions are constantly emerging, helping businesses remain competitive and future-proof in their respective industries. The realm of digitalization in supply chain management extends far beyond the realms of emails or EDI. Exploring the frontiers of predictive decision support is the key to unlocking immense potential and gaining a

Hello, my fellow financial freedom fighters!

Ahoy, captains of industry! Today, we embark on a journey through the stormy waters of trade financing! Supply Chain Management is hot. Supply Chain Visibility is even more alluring. Nearly daily, you can read articles or join webinars about how important visibility has become in managing cargo worldwide. However! It's not just about moving physical goods from one place to another; it's also about the financial transactions that make that trade possible. Without trade finance, we wouldn't have a global economy. Trade finance is the backbone of the worldwide economy. It links people, businesses, and countries in a web of trust and credit. But there's a problem: The World Trade Organization estimates that US$ 2-5 trillion in trade finance capacity is needed to "just" enable a rapid recovery from the consequences of the pandemic. And there is a second problem: 1 in 2 SMEs don't receive the trade financing they need. This means they also lack the money to inve